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KO40002001-00002015-0033.pdf
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Download
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:444.6 KB
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| Last updated |
:Nov 6, 2020 |
| Downloads |
: 384 |
Total downloads since Nov 6, 2020 : 384
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| Title |
| Title |
BtoB保守サービス離脱顧客と関係復活するための意味的価値を利用したシステムの設計と評価
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| Kana |
BtoB ホシュ サービス リダツ コキャク ト カンケイ フッカツスル タメ ノ イミテキ カチ オ リヨウシタ システム ノ セッケイ ト ヒョウカ
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| Romanization |
BtoB hoshu sabisu ridatsu kokyaku to kankei fukkatsusuru tame no imiteki kachi o riyoshita shisutemu no sekkei to hyoka
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Design and evaluation of system to win back lost customers of BtoB after-sales service by using non-functional premium value
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佐々木, 順一
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ササキ, ジュンイチ
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Sasaki, Junichi
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Dissertant
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神武, 直彦
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コウタケ, ナオヒコ
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Kotake, Naohiko
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Thesis advisor
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慶應義塾大学大学院システムデザイン・マネジメント研究科
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ケイオウ ギジュク ダイガク ダイガクイン システム デザイン・マネジメント ケンキュウカ
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Keio gijuku daigaku daigakuin shisutemu dezain manejimento kenkyuka
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2015
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修士学位論文. 2015年度システムエンジニアリング学 第198号
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